Account
Privacy in short
Where your data goes, in plain words. The full privacy policy, the terms, the refund policy and the legal notice are short too.
| What | Where it goes |
|---|---|
| Files you attach | Sent with your message to the AI model so it can read them, and not used for training. A picture is kept with the chat, without its location and other file details, and deleted with the chat; of a PDF we keep only the name. With GLM, pictures go first to PocketPhantom Noir, at the same provider, which describes them for GLM; the description is not kept either. With GLM and Noir, our server takes the text out of a PDF and sends that instead, and keeps neither. |
| Chats on the web | Saved to your account, on our servers in Switzerland, until you delete them: that is what puts them on your next computer. Each message goes to the AI model to be answered, and is not used for training. |
| Projects | Saved to your account, so they follow you to your next computer. A project's instructions go to the AI with every chat inside it. |
| Scheduled tasks | The task and its results are kept on our servers so they can reach you as chats; delete a task to remove it. When the switch Email me when it runs is on, a scheduled run also emails the first lines of its result to your account's address. |
| Your account | Email, name, your password if you set one (stored hashed; we cannot read it) and sign-in sessions on our servers. |
| Payments | Stripe. We see the invoice, never the card. |
| Support tickets | What you write in the support form, and the email you give. |
| Analytics | Only if you accept analytics cookies on the site. |
| Temporary chats | Kept out of your history and answered without your personalisation, but still saved to your account like any other chat. |
| Pictures you make | The picture itself is stored on your account, with the description it was made from, until you delete it. |
| Pictures from the internet | Searched for and fetched from Wikimedia Commons by our server, so your browser never contacts Wikimedia; the search words go there from us, not from you. The chat keeps the link, not the picture. |
| Price charts | For now every chart of exchange prices is TradingView's, and our server asks no exchange and not TradingView for anything. Nothing loads from TradingView until you say yes on a chart: for that chart alone, or for every chart, a yes kept on your account until you switch off Load TradingView charts automatically in Settings › Trading. Then your browser loads the chart from TradingView, which receives your IP address, your device and browser, the symbol, timeframe and indicators shown and any pair you pick or search for there. Prices from the web, for a coin TradingView does not list or for a market analysis, come from the assistant's own web search, like any search it makes, and stay in that chat with links to their pages: those pages get nothing from us, and your browser reaches one only when you open its link. A chart saved in an older chat keeps the prices it showed, as part of that chat. |
| Strategies | Your own description and the rules made from it are saved to your account until you delete them. Their names and rules go to the AI with your messages so it can refer to them, and with a scheduled task about markets. A check reaches no one new: the values come from the assistant's web search, like any search it makes, our server checks your rules against them, and the card stays in that chat. Backtests are not offered right now. A strategy drafted from your words in Settings › Trading is always drafted by the Auto model (GLM-5.3 today), whichever model you chat with. |
| Memory and personalisation | What you told us about yourself and a short index of your memory notes go to the AI with every message; a whole note only when it needs it. When you mention an earlier conversation, the AI can search your own saved chats, on our server. |
| Code previews | An HTML page in an answer is previewed in your browser without its scripts and without network access: it cannot load anything from anywhere. |
The AI providers
The Claude models run at Anthropic, the GPT models at OpenAI, and the uncensored models, and Auto for a message without files, on our partner's servers in the USA; the privacy policy says what each provider keeps. A request goes to the provider of the model you picked, to answer your question or do your task. Pictures are made at OpenAI, whichever model you chat with. We do not train any model on what you write. Naming a chat sends your first message to Anthropic in a second, separate request, for the title.
Deleting things
- A chat: from its menu in the sidebar. It goes from your account, so it goes from every computer. A temporary chat is not listed, so only Delete all chats removes it
- Every chat at once: Settings › Data
- A project: from its menu on the Projects page
- A scheduled task: from the Scheduled page
- A strategy: Settings › Trading; a memory note: Settings › Memory
- Your account and everything on it, chats included: Settings › Account, Delete account, confirmed with a code by email. It goes 30 days later, and signing in before then keeps it
Something missing or wrong? Tell us.