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Account

Subscription and billing

The plans, monthly and annual and team billing, changing plan, invoices, cancelling.

Plan
The size of your subscription: Pro, Power, or Max in two sizes. They all include our AI models; they differ in how much AI you get each month.
Included AI
The amount of model use a plan covers per month, counted as a multiple of Pro. Every message draws from it; higher effort and bigger models draw more. Settings › Usage shows where you stand.

Plans

PlanPer monthIncluded AIMade for
Free$05 messages a dayTrying it out: the lighter models, five messages a day. No scheduled tasks.
Pro$201×Everyday questions and tasks; email support.
Power$603×Daily use, longer multi-step work; priority support.
Max 5×$1005×Room to work without watching the meter; priority support.
Max 10×$20010×All-day, every-day use; priority support.

The included AI is the same number as the price: $20 covers $20 of model use, $200 covers $200. Prices are in US dollars and exclude any applicable taxes; Stripe adds them at checkout where they apply. Need more than Max 10×? Talk to support.

Monthly, annual, team

BillingHow it worksExample
MonthlyCharged every month, cancel any time.Max 5×: $100 a month.
AnnualPay for ten months, get twelve. Charged once a year; the included AI still refills every month.Max 5×: $1000 a year, about $83 a month.
TeamPer seat at the same prices, from two seats, monthly or annual. One invoice.Three Power seats: $180 a month.
InfoTeam plans are set up with support for now: choose Team on the pricing page and press Contact us.

Changing plan

Pick the plan on the pricing page and confirm the switch. A bigger plan, or monthly to annual, starts at once: you are charged now, prorated on the unused time of your current plan (not on unused AI credit), only the difference between the two plans’ included AI is added, for the time left until your next refill, and your refill date stays the same. A smaller plan, or annual to monthly, starts when the period you have paid for ends: you keep the bigger plan and its included AI until then, nothing is refunded, and the waiting change shows on your plan's card on the pricing page and in Settings › Billing, with a button to keep your plan. A plan that is set to end cannot be switched; ask support and we restart it. If you paid before accounts existed, Change or cancel asks for the address you paid with and emails you a link to Stripe's portal.

Invoices and cards

Stripe sends an invoice by email for every payment. Billing is managed in Settings › Billing when you are logged in: which plan you are on, monthly or annual, when it renews and when your included AI next refills, any change waiting, and, in Stripe's portal, your card, address and past invoices. If you paid before accounts existed, use Manage subscription in the footer.

Cancelling

Cancel any time from Manage subscription in Settings › Billing. Billing stops at the end of the current period and the app keeps working until then; a plan change waiting for that date is dropped. Payments already made are not refunded; see the refund policy.

How many computers

All of them. One subscription, one account, every browser you sign in on. See Your computers.

Something missing or wrong? Tell us.