Account
Settings
Your profile, password, devices, billing and data, from the menu on your name.
Click your name at the bottom of the sidebar and choose Settings. The sections down the left are General, Personalisation, Plugins, Billing, Usage, Analytics, Data controls, Security and sign-in, Account, and Advanced. How it talks to you, what it remembers, what we keep and what you have used are all covered in Making it yours; the rest is below.
- Account
- Your name (how we address you) and your email, and the two things that cannot be undone: delete your chats, delete your account. The email is your account; to change it, ask support.
- Security
- Change your password (an account that has none yet sets one here, with a six-digit code we email you). Two-step verification, on or off: with it on, a login from a new browser asks for a six-digit code by email after your password, and that browser stays trusted for 30 days. Log out everywhere else: every other browser and device is signed out, this one stays.
- Billing
- Upgrade plan. A link by email to Stripe's portal for the card, the address and every invoice. A link by email to change or cancel the plan. Which plan you are on shows here.
- Data controls
- What we keep and where, whether it may be used to improve the product, archiving or deleting every chat at once, resetting the account, and the export of everything on it. Deleting the account itself is under Account; cancel the subscription first, it is separate.
InfoPaid before accounts existed, or with a different email than your account's? Use Change or cancel; it asks for the email you paid with and needs no login.
Something missing or wrong? Tell us.